Mediate-AI — UK online dispute resolution and binding settlement service

Mediation pricing scaled to your case

Tiered by CPR track. Small claims start at £69 per side. Above £10k, mediation still isn't a reserved activity — no solicitor is needed to resolve it. BGLS administers the case for the claimant. Nothing is payable up front — the fee arises only if the case settles, and is settled between the parties. A solicitor is only instructed if the dispute has to go to court.

Per-side fee by CPR track

Small claims
Claims under £10,000

Cheaper than the Court issue fee on most cases.

£69 per side
Fast track
Claims £10,000 – £25,000

BGLS administers the mediation for the claimant. Nothing is payable up front — the fee arises only if the case settles, and is settled between the parties.

£299 per side
Intermediate track
Claims £25,000 – £100,000

BGLS administers the mediation for the claimant. Nothing is payable up front — the fee arises only if the case settles, and is settled between the parties.

£399 per side
Multi-track
Claims over £100,000

Under 2% of the claim value. BGLS administers the mediation for the claimant. Nothing is payable up front — the fee arises only if the case settles, and is settled between the parties.

£1,999 per side

Both sides pay the same per-side fee. Claimant pays when starting the mediation; defendant pays on settlement only — no engagement fee, no charge if mediation fails.

Why scale the fee?

A small-claims dispute and a multi-track commercial claim need the same mediation engine but very different commercial settings.

  • Below £10k — consumers act directly. £69 keeps the friction below the cost of a Court issue fee, so disputes that would otherwise rot get resolved.
  • Above £10k — mediation still isn't a reserved activity, so no solicitor is needed to resolve it. BGLS administers the case for the claimant. Nothing is payable up front — the fee arises only if the case settles, and is settled between the parties. A solicitor is only instructed if the dispute has to be issued at court.
  • Multi-track (£100k+) — £1,999 is under 2% of the claim value, and a small fraction of the litigation costs the parties would avoid by settling.

What's included

Certificates and the mediation record are included in the per-side fee at every track. Whichever side acted in good faith can obtain the relevant certificate against the other.

📜 Refusal-to-Engage Certificate

Issued when an invitation is ignored. Sealed and dated. Cite Churchill v Merthyr Tydfil [2023] EWCA Civ 1416 in your costs schedule.

Included

📜 Bad-Faith Engagement Certificate

Available to either side. AI provides reasoning citing Northamber plc v Genee World [2024]. Useful in any subsequent costs argument.

Included

📄 Mediation Record

Issued automatically to both parties when the 14-day window closes without agreement, despite both sides engaging in good faith. Evidence of reasonable conduct under CPR 44.2.

Included

How that compares

Independent CMC accredited mediators typically charge £75 per side for sub-£5k claims, £320 per side for £5k–£15k, and £445 per side for £15k–£50k — and don't generate a binding settlement agreement.

CEDR's flagship Fixed Fee Service: £650 per side.

The Financial Ombudsman Service charges firms £650 per case once they exceed three free cases per year — whether the firm wins or loses.

Court costs on a fast-track trial alone start around £3,000 per side excluding disbursements.

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