What you must not do
By using Mediate-AI you agree NOT to:
- Use the service to facilitate any unlawful activity, including fraud, harassment, defamation, or harm to others.
- Submit content that is illegal, infringing, defamatory, harassing or grossly offensive.
- Initiate a mediation against another person without a genuine and good-faith belief that you have a civil dispute with them — Mediate-AI is not a tool for harassment via unsolicited mediation invitations.
- Submit false or misleading position statements, evidence, or counter-offers with the intent of obtaining a Bad-Faith Engagement Certificate against the other party that they do not deserve.
- Attempt to extract, scrape, or reverse-engineer our AI prompts, model outputs at scale, the corpus retrieval pipeline, or training data.
- Use the service to generate spam, malware, phishing content, or to mass-produce settlement agreements for commercial resale.
- Misrepresent the AI output as advice from a qualified solicitor, an arbitral award, or a Court judgment. The Settlement Agreement is a private contract between the parties; it is not a Court order.
- Submit another person's personal data without lawful basis (consent or legitimate interest in the dispute).
- Probe, scan, or test the vulnerability of the service without our written permission.
- Interfere with the operation of the service, other users, or the underlying infrastructure.
- Share your account login with others — each account is for a single individual or named authorised representative.
- Use the service to negotiate matters that are not capable of consensual settlement (e.g. criminal proceedings, custody of children, immigration status, judicial review of public bodies). Such matters require a Court or tribunal.
Consequences
Breach may result in immediate suspension or termination of your account, voiding of any certificate we have issued in your favour, no refund of any fees paid, and where appropriate referral to law enforcement or to the other party for the purpose of any costs application they may bring against you.